Privacy policy

Last updated: November 15, 2026

This Privacy Policy explains how HENRYQ LLC, operating as nuvzora (“we,” “us” or “our”), collects, uses, retains and discloses personal information when you visit nuvzora.shop, place an order or contact us.

Information We Collect

We may collect:

  • Name, email address and telephone number;
  • Billing and shipping addresses;
  • Order, transaction, return and refund details;
  • Customer-account information, if accounts are available;
  • Reviews and customer-service communications;
  • IP address, browser and device information;
  • Cookie and session identifiers;
  • Cart, checkout and website activity.

Payments are processed by Shopify and authorized payment providers. We generally receive transaction confirmation and limited payment details rather than complete card information.

How We Use Information

We may use personal information to:

  • Process payments and fulfill orders;
  • Arrange delivery and provide tracking;
  • Handle returns, refunds and replacements;
  • Respond to customer inquiries;
  • Maintain accounts and customer preferences;
  • Prevent fraud and protect store security;
  • Analyze and improve store performance;
  • Send marketing where legally permitted;
  • Meet legal, accounting and tax obligations.

Legal Bases

Where UK or European data-protection law applies, processing may be based on performance of a contract, legal obligations, consent or legitimate interests such as security and fraud prevention.

Consent may be withdrawn where it is the relevant legal basis.

Cookies

The store may use essential, functional, analytics and advertising cookies. Essential cookies support the cart, checkout, authentication and security.

Where required, non-essential cookies are used only after consent. You may manage cookies through your browser or the store’s consent controls.

Sharing Information

We may disclose necessary information to:

  • Shopify and payment processors;
  • Suppliers, fulfillment providers and shipping carriers;
  • Hosting, analytics, security and support providers;
  • Legal, accounting and insurance professionals;
  • Government authorities where legally required;
  • A purchaser or successor involved in a legitimate business transaction.

International Transfers

Information may be processed outside your country. Where required, appropriate safeguards are used for international transfers.

Retention and Security

We retain information only for as long as reasonably necessary to fulfill orders, provide support, prevent fraud and comply with legal obligations.

We use reasonable safeguards designed to protect personal information, but no electronic system can guarantee complete security.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or correct personal information;
  • Request deletion;
  • Restrict or object to processing;
  • Request data portability;
  • Withdraw consent;
  • Opt out of marketing;
  • Appeal certain privacy decisions;
  • Complain to an applicable regulatory authority.

Some U.S. residents may have additional rights concerning targeted advertising, profiling, or the sale or sharing of personal information as legally defined.

Marketing and Children

You may unsubscribe from promotional emails through the link included in the message or by contacting us. Necessary transactional communications may still be sent.

The store is not directed to children below the applicable minimum legal age.

Privacy Contact

HENRYQ LLC / nuvzora
Attn: HENRY TRAN
268 E 44th St, San Bernardino, CA
Email: andeej-alkh060@outlook.com